HOGL Black Block Heel Shoe black Suede/ Patent/ 5002/5004
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Product Description
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Delivery and Returns
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Delivery and Returns
Delivery Charges
UK Delivery is FREE when you spend over £75, for all other orders P&P is £3.99.
We post your item(s) the next working day and use Second Class as standard, which takes 2 - 3 days.
If you need the item(s) sooner then please contact us by email: dorothy@dotique.co.uk
Orders flagged as fraudulent
We do not process orders which are flagged as 'risk of fraud detected'. In these cases we will immediately cancel your order and issue a refund. We will attempt to contact you by email if you have left one.
Returns
We accept returns of new items, which are unused and in unworn condition with all the original packaging and garment tags still attached, if we receive them within 14 days of purchase and you have provided proof of purchase for a refund (by way of original payment).
Please do not send your purchase(s) back to the manufacturer.
Unfortunately, we cannot refund or exchange any unwanted items we receive after this time period and these will be sent back to you without reimbursement of postage.
Returns Process
To return products, please send to:
Returns Department,DOTIQUE,
296/8 Chatsworth Road,
Chesterfield,
Derbyshire
S40 2BY
with a brief note explaining the reason for the return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 - 3 days.
Late or Missing Refunds
If you have received confirmation from us of a refund but haven’t received it yet, please ensure you have left 3 days for it to reach your account. If it is still not showing, please contact your Credit Card company and/or Bank. There is often some processing time before a refund is posted.Having done the above but still not received your refund please email: dorothy@dotique.co.uk and we will investigate.
Faulty Items
If you believe your item is defective or damaged, please email: dorothy@dotique.co.uk and send your item to:Returns Department,
DOTIQUE,
296/8 Chatsworth Road,
Chesterfield, Derbyshire
S40 2BY .
Please note if we cannot identify whether something is faulty, we will send through to our suppliers for them to investigate which may lead to a short delay.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
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Sizing Chart
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Womens Clothes Size Comparison Chart
SIZE XS S M L XL XXL UK Clothes 8 10 12 14 16 18 UK Clothes 0 1 2 3 4 5 UK Denim 26 27 28 29 30 31 32 33 34 36 Scandinavia & Germany 34 36 38 40 42 44 France 36 38 40 42 44 46 Spain 38 40 42 44 46 48 Italy 40 42 44 46 48 50 USA 6 8 10 12 14 16 Australia & New Zealand 10 12 14 16 18 20 Japan 9 11 13 15 17 19 Belts - standard (cm) 70 75 80 85 90 95 100 105 110 Bust Size (cm) 82 87 92 97 102 108 Waist Size (cm) 64 69 74 79 84 90 Hip Size (cm) 88 93 98 103 108 116 Bust Size (inches) 32 1/4 34 1/4 36 1/4 38 1/4 40 1/4 42 1/2 Waist Size (inches) 25 1/4 27 1/4 29 31 33 34 1/2 Hip Size (inches) 34 3/4 36 3/4 38 3/4 40 1/2 42 1/2 45 1/2 Womens Shoes Size Comparison Chart
SIZE 2 3 4 5 6 7 8 UK Shoes 2 3 4 5 6 7 8 European 35-36 36-37 37-38 38-39 39-40 40-41 41-42 USA 4 5 6 7 8 9 10 Australia & New Zealand 3.5 4 5 6.5 7.5 8.5 9.5 Japan 21 22 23 24 25 26 27
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Reviews
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Product Details
- Variant: 3 / Black Suede
- Brand: Hogl
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