Dotique wins Best New Store at Chesterfield Retail Awards 2018.
Posted on June 15 2018
We are so thrilled to be named Best New Store at The Chesterfield Retail Awards 2018.
Dotique is an independent ladies’ clothing boutique stocking timeless, quality and affordable clothing for women from casual day wear to evening gowns on Chatsworth Road. Dotique brings an exclusive and extensive range of both well-loved and new exciting brands e.g. French Connection, Masai and Mos Mosh to Chesterfield. We ensure there is a range of styles and sizes (6-22) to suit everyone, whether that’s a first prom dress or the first pair of jeans at 92!
Dotique also offers a range of shoes and accessories so that customers can find everything they need to complete their outfit. With Dotique home to Eleanor Rose Lingerie and Face2Face Beautique, customers have a one-stop location for clothing, beauty and underwear in a relaxed and welcoming environment.
Dotique saw a gap in the market and spent months listening to the needs of Chesterfield local people and tirelessly travelled the country sourcing products. Dotique already has many loyal and regular customers who are huge advocates of our brand, new customers travel many miles based on these personal recommendations.
We regularly hold in store events e.g. coffee mornings, colour styling evenings, fashion shows and brand promotions to help us really get to know our customers.
Customer care is our passion. We strive to go that extra mile for all customers and welcome everyone with a complimentary coffee or tea. Everyone is treated equally, without pressure to buy, with the highest respect. Customers appreciate our full refund policy. Online orders are dealt with quickly and include a personal handwritten thank you letter.
We have a fabulous, happy working environment in Dotique. Our valued staff were chosen for their kind, friendly and knowledgeable qualities, who genuinely care about the customer. A key part of this is open communication within the Dotique team to ensure that we are continuing to drive the business forward. Staff training sessions specifically aim at creating the best customer shopping experience. Dozens of customers have left saying that they have had the best shopping experience of their life.
Since opening in November we have thrived as a new business and have already gained the hearts of many local people as well as those from further afield, which is only a positive for Chesterfield and other local businesses. We are so very proud to live and work in this wonderful town and to be a part of the growth and development of the Chatsworth Road shopping experience.
With no prior retail experience Dotique is a real example of how passion, hard work and a smile can make a business a real success.