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SUBTOTAL
Delivery and Returns
UK Delivery is FREE when you spend over £75, for all other orders P&P is £3.99.
We post your item(s) the next working day and use Second Class as standard, which takes 2 - 3 days.
If you need the item(s) sooner then please contact us by email: dorothy@dotique.co.uk
Orders flagged as fraudulent
We do not process orders which are flagged as 'risk of fraud detected'. In these cases we will immediately cancel your order and issue a refund. We will attempt to contact you by email if you have left one.
Returns
Returns Department,
DOTIQUE,
296/8 Chatsworth Road,
Chesterfield,
Derbyshire
S40 2BY
with a brief note explaining the reason for the return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 - 3 days.
Late or Missing Refunds
If you have received confirmation from us of a refund but haven’t received it yet, please ensure you have left 3 days for it to reach your account. If it is still not showing, please contact your Credit Card company and/or Bank. There is often some processing time before a refund is posted.
Having done the above but still not received your refund please email: dorothy@dotique.co.uk and we will investigate.
Faulty Items
If you believe your item is defective or damaged, please email: dorothy@dotique.co.uk and send your item to:
Returns Department,
DOTIQUE,
296/8 Chatsworth Road,
Chesterfield, Derbyshire
S40 2BY .
Please note if we cannot identify whether something is faulty, we will send through to our suppliers for them to investigate which may lead to a short delay.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
| SIZE | XS | S | M | L | XL | XXL | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| UK Clothes | 8 | 10 | 12 | 14 | 16 | 18 | ||||
| UK Clothes | 0 | 1 | 2 | 3 | 4 | 5 | ||||
| UK Denim | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 36 |
| Scandinavia & Germany | 34 | 36 | 38 | 40 | 42 | 44 | ||||
| France | 36 | 38 | 40 | 42 | 44 | 46 | ||||
| Spain | 38 | 40 | 42 | 44 | 46 | 48 | ||||
| Italy | 40 | 42 | 44 | 46 | 48 | 50 | ||||
| USA | 6 | 8 | 10 | 12 | 14 | 16 | ||||
| Australia & New Zealand | 10 | 12 | 14 | 16 | 18 | 20 | ||||
| Japan | 9 | 11 | 13 | 15 | 17 | 19 | ||||
| Belts - standard (cm) | 70 | 75 | 80 | 85 | 90 | 95 | 100 | 105 | 110 | |
| Bust Size (cm) | 82 | 87 | 92 | 97 | 102 | 108 | ||||
| Waist Size (cm) | 64 | 69 | 74 | 79 | 84 | 90 | ||||
| Hip Size (cm) | 88 | 93 | 98 | 103 | 108 | 116 | ||||
| Bust Size (inches) | 32 1/4 | 34 1/4 | 36 1/4 | 38 1/4 | 40 1/4 | 42 1/2 | ||||
| Waist Size (inches) | 25 1/4 | 27 1/4 | 29 | 31 | 33 | 34 1/2 | ||||
| Hip Size (inches) | 34 3/4 | 36 3/4 | 38 3/4 | 40 1/2 | 42 1/2 | 45 1/2 |
| SIZE | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
|---|---|---|---|---|---|---|---|
| UK Shoes | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| European | 35-36 | 36-37 | 37-38 | 38-39 | 39-40 | 40-41 | 41-42 |
| USA | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Australia & New Zealand | 3.5 | 4 | 5 | 6.5 | 7.5 | 8.5 | 9.5 |
| Japan | 21 | 22 | 23 | 24 | 25 | 26 | 27 |
Delivery and Returns
UK Delivery is FREE when you spend over £75, for all other orders P&P is £3.99.
We post your item(s) the next working day and use Second Class as standard, which takes 2 - 3 days.
If you need the item(s) sooner then please contact us by email: dorothy@dotique.co.uk
Orders flagged as fraudulent
We do not process orders which are flagged as 'risk of fraud detected'. In these cases we will immediately cancel your order and issue a refund. We will attempt to contact you by email if you have left one.
Returns
Returns Department,
DOTIQUE,
296/8 Chatsworth Road,
Chesterfield,
Derbyshire
S40 2BY
with a brief note explaining the reason for the return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 - 3 days.
Late or Missing Refunds
If you have received confirmation from us of a refund but haven’t received it yet, please ensure you have left 3 days for it to reach your account. If it is still not showing, please contact your Credit Card company and/or Bank. There is often some processing time before a refund is posted.
Having done the above but still not received your refund please email: dorothy@dotique.co.uk and we will investigate.
Faulty Items
If you believe your item is defective or damaged, please email: dorothy@dotique.co.uk and send your item to:
Returns Department,
DOTIQUE,
296/8 Chatsworth Road,
Chesterfield, Derbyshire
S40 2BY .
Please note if we cannot identify whether something is faulty, we will send through to our suppliers for them to investigate which may lead to a short delay.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
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